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CX Training

Empower your team to deliver exceptional experiences

Empower your team to deliver exceptional experiences with our comprehensive CX training programs in partnership with the University of Pretoria, we believe that your people are your most valuable asset in creating memorable customer experiences. Our training programs are designed to equip your team with the skills, knowledge, and mindset needed to exceed customer expectations at every interaction.

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CX Masterclass Porgramme

A practical training guide for all C-level/ Exco members on the concepts of CX  -focusing leading your organisation through concrete CX strategic efforts

1

CX Management Programme

A practical training guide for all Managerial Staff members on the concepts of CX

- focussing on managing teams that are responsible for CX execution

2

3

CX Operational Programme

A practical training guide for all Operational/ Customer-facing Staff members on the concepts of CX - focusing on the operational execution of all CX elements

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